GB99 Privacy Policy – How We Protect Your Data

1. Introduction & Scope

This Privacy Policy applies to all users of GB99 — the online gaming platform accessible at gb99.cx. It covers everything from the moment you visit the website through to account registration, deposits, gameplay, withdrawals and any interaction with our customer support team.

By registering a GB99 account or continuing to use the platform after any update to this policy, you confirm that you have read and understood how your personal data is handled. This policy is written in plain, straightforward English so that every Pakistan player knows exactly what to expect.

GB99 acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your data is used, and we are accountable for keeping it secure. If you have any questions about this policy, our support team is available 24/7 via live chat.

2. What Data We Collect

GB99 collects only the information needed to operate your account safely, process payments, and provide a good experience on the platform. Here is a breakdown of the categories of data we collect:

Registration & Identity Data

• Your full name as it appears on your official ID
• Your Pakistan mobile number (used for account login and verification)
• Date of birth (to confirm you are 18 or above)
• City or region within Pakistan
• Password (stored in hashed, non-reversible form — GB99 cannot read your actual password)

Verification Data

When a withdrawal verification is triggered or when GB99's fraud prevention systems flag an account for review, we may request:

• A copy or photo of your CNIC (Computerised National Identity Card)
• A selfie for identity matching purposes
• Proof of ownership of the payment method used (e.g. a screenshot showing your mobile wallet number)

Transaction & Gaming Data

• Deposit and withdrawal history including PKR amounts, dates and payment methods used
• Betting history — sports bets placed, cricket markets, PSL wagers, fish game sessions, bingo cards purchased
• Bonus claims and wagering progress
• Account balance history

Technical & Device Data

• IP address at time of login and registration
• Device type (mobile, desktop, tablet)
• Browser type and version
• Operating system
• Session timestamps and duration

3. How We Use Your Data

GB99 uses the data we collect for specific, legitimate purposes only. We do not use your personal information for anything beyond what is described here:

• Account Management: To create, verify and maintain your GB99 account, process your deposits and withdrawals in PKR, and keep your betting history accessible to you.
• Identity Verification: To confirm you are who you say you are and that payments reach the right person — a standard requirement on any responsible gaming platform.
• Customer Support: When you contact GB99 support via live chat, your account details and recent transaction history help our team resolve your query faster without requiring you to repeat information.
• Fraud Prevention & Security: IP address data, device information and login patterns are used to detect unusual account activity, protect against unauthorised access, and identify potential multi-account abuse or bonus fraud.
• Promotions & Personalisation: With your consent, GB99 may send you notifications about promotions relevant to your interests — for example, PSL season offers if you regularly bet on cricket, or fish game cashback offers if that is your main activity on the platform. You can opt out of marketing communications at any time from your account settings.
• Platform Improvement: Aggregated, anonymised usage data helps the GB99 team understand which features are working well, where players experience friction, and where improvements should be prioritised. Individual player data is not used for this purpose.
• Legal Compliance: Where required by applicable law, GB99 may use or disclose your data to comply with legal obligations, respond to lawful requests from authorities, or enforce our Terms and Conditions.

4. When We Share Your Data

GB99 does not sell your personal information to anyone. There are, however, limited circumstances where we share certain data with trusted third parties in order to operate the platform properly:

• Payment Processors: When you deposit or withdraw via JazzCash, Easypaisa, Raast, bank transfer or card, the relevant payment provider receives the transaction details necessary to complete the transfer. These providers operate under their own privacy policies and security standards.
• Identity Verification Services: If GB99 uses a third-party KYC (Know Your Customer) provider to help verify your identity documents, your CNIC image may be shared with that provider solely for verification purposes. The provider is bound by strict data handling agreements.
• Fraud Prevention Partners: Aggregated risk signals — not your full personal profile — may be shared with fraud detection services to identify patterns of abuse across the platform.
• Legal Authorities: If GB99 receives a lawful, formally issued request from a relevant authority, we may be required to disclose specific account information. GB99 will only do so to the extent required by the request and will not volunteer additional information beyond what is legally necessary.
• Business Transfers: In the event that GB99's business is acquired or merged with another entity, player account data may form part of the transferred assets. Players would be notified in advance of any such change affecting how their data is used.

5. Payments & Financial Data

All financial transactions on GB99 are processed in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards issued by Pakistani banks, and other mobile wallets. Here is how we handle your financial data:

• GB99 does not store your full card number, CVV, JazzCash PIN or Easypaisa PIN at any point. These details go directly to the payment gateway and are never transmitted to or stored on GB99 servers.
• GB99 records the last four digits of a card (for display purposes in your account), the payment method type, transaction date, and PKR amount for every deposit and withdrawal.
• Transaction records are retained for a minimum of five years for financial audit purposes — this is standard practice across all financial platforms and is not unique to gaming.
• If a withdrawal is returned by a bank or mobile wallet provider (for example, due to a closed account), GB99 will credit the funds back to your GB99 balance and contact you to arrange an alternative withdrawal method.

6. Cookies & Tracking

GB99 uses cookies and similar technologies to keep the platform working correctly and to improve the experience for Pakistan players. Here is a clear breakdown of the types of cookies used:

Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in during your session, remember your language preference, and ensure the deposit flow works without interruption. These cannot be disabled without breaking core platform functionality.

Analytics Cookies

GB99 uses anonymised analytics to understand how players navigate the site — which pages are most visited, where players drop off during the deposit process, and how long sessions typically last. This data is aggregated and does not identify individual players. Analytics cookies can be declined without affecting your ability to use the platform.

Security Cookies

Short-lived session tokens and CSRF protection cookies are used to secure your login session and prevent cross-site request forgery attacks. These are purely protective and contain no personal information.

Managing Cookies

Most modern browsers allow you to view, manage and delete cookies through their settings menu. You can also clear cookies associated with gb99.cx at any time. Note that clearing essential cookies will log you out of your session and you will need to log in again.

7. How Long We Keep Your Data

GB99 keeps your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable legal and financial record-keeping obligations. The following retention periods apply:

After the applicable retention period, your data is securely deleted or permanently anonymised so that it can no longer be linked back to you as an individual.

8. Your Data Rights

As a GB99 player, you have real, actionable rights over the personal data we hold about you. These rights can be exercised by contacting GB99 support via live chat at any time:

9. Data Security Measures

GB99 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss or misuse:

• SSL/TLS Encryption: All data transmitted between your device and GB99 servers is encrypted using industry-standard SSL/TLS protocols. This applies to logins, deposits, withdrawals and all account management pages.
• Password Hashing: Your account password is never stored in readable form. GB99 uses strong, one-way cryptographic hashing so that even internal staff cannot read your password.
• Access Controls: Access to player data within GB99's internal systems is restricted to staff members who genuinely need it to do their jobs. Access is logged and audited regularly.
• Fraud Monitoring: Automated systems monitor login patterns, deposit behaviour and betting activity around the clock. Suspicious activity triggers an alert for human review before any account action is taken.
• Secure Infrastructure: GB99's servers are hosted in data centres with physical security controls, redundant systems and regular security patching to protect against known vulnerabilities.

Despite these measures, no online platform can guarantee 100% security against every possible threat. GB99 will notify affected players without undue delay in the event of a data breach that is likely to result in a significant risk to their personal data.

10. Children & Minors Policy

GB99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Date of birth is collected at registration specifically to screen out underage users, and GB99 reserves the right to request additional age verification at any point.

If GB99 discovers that an account has been registered by a minor, the account will be closed immediately. Any deposits made by the minor will be returned to the original payment source after verification. No winnings from gameplay conducted by a minor will be paid out.

If you are a parent or guardian and believe that a minor in your household has registered a GB99 account without your knowledge, please contact our support team via live chat immediately so we can close the account and arrange a refund of any deposited funds.

11. Changes to This Policy

GB99 may update this Privacy Policy from time to time to reflect changes in the way we operate, changes to the services we offer, or updates to applicable law. When we make changes, the revised policy will be published on this page with an updated "Last Updated" date at the top.

For material changes — for example, a change to how we share your data with third parties — GB99 will make reasonable efforts to notify you directly via your registered Pakistan mobile number or through an in-platform notification when you next log in.

Your continued use of GB99 after a policy update is published constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using the platform and contact support to close your account and request a withdrawal of your available balance.